FAQ

Frequently Asked Questions

Is your hair raw?

Yes. Our premium raw hair is carefully selected for quality, longevity, and versatility.


Can I color the hair?

Yes. Our hair can be professionally colored and toned.


Can I bleach the hair?

Yes, when performed by a licensed professional.


How long does the hair last?

With proper care, our hair can be reused for multiple installs.


How many bundles do I need?

  • 14–18": 2 Bundles
  • 20–24": 3 Bundles
  • 26–30": 4 Bundles

Does the hair shed

Minimal shedding is normal. Proper maintenance helps keep shedding to a minimum.


Can I straighten and curl the hair?

Absolutely. Our hair can be worn in its natural texture or styled with heat.


How long does shipping take?

Orders are processed within 3–7 business days before shipping.


Do you accept returns?

Due to hygiene standards, all sales are final.


How do I contact customer service?

Visit our Contact page or email us with any questions regarding your order.